Prayer times
Tell us the mosque, date, prayer name, time shown, and time you expected.
Support
Help for every part of Azan Bilal.
Find the right troubleshooting steps for the mobile app, mosque Dashboard, or DisplayBox, then contact our team if the problem continues.
What can we help with?
Choose the area closest to your issue and gather the details below before contacting support.
Location and Qibla
Check precise-location permission and tell us whether GPS, nearby mosques, or the compass is affected.
Prayer reminders
Check notification permission, the selected prayer, and whether the reminder is for adhan or iqama.
Dashboard and DisplayBox
We can help with accounts, mosque verification, settings, pairing, synchronization, and device status.
Faster support
Include these details.
Useful context helps us understand and reproduce the issue without asking you to repeat information.
- 01Device model and operating-system or browser version
- 02Azan Bilal app version, Dashboard page, or DisplayBox version
- 03The steps you followed and what happened instead
- 04A screenshot with private account and mosque evidence hidden
Contact the team
Still need help?
Use the contact form for a structured request, or email the support address directly.
Azan Bilal is a nonprofit project, so response times may vary.